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Solution Design: Serve as the chief technical consultant for various merchants during their integration with a major PSP; ensuring the technical integrity and quality of the integration to a wide variety of merchants in different verticals and technical platforms
Project Management: Work closely with the merchant and the various in house teams across Asia to guarantee a high-quality project delivery
Technical Pre-Sales: Assisting the Sales team to propose technical solutions with potential merchants to determine technical requirements and ensuring that all necessary information is collected prior to the integration
Consultation: Consult with the merchant on how to optimize payments using the award winning platform.
Influence Product Development: Form a key part of feedback loops for the organization, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management personnel, building strong relationships internally and externally
Based in Singapore, with opportunities to travel across Asia and beyond to assist various merchants and interface with other global offices.
You will need:
Analytical skills: Able to come up with and clearly communicate very pragmatic and practical solutions to immensely complex integration problems
Problem Solving: You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity
Communication: You enjoy communicating with people at a variety of levels across different business areas of our merchants, in a concise manner, whilst having a good commercial impact awareness of your conversations
Self-Motivated: You are committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
Language: Fluent in English. Any additional language capabilities are an added bonus.