Job Detail

Delivery Manager - London

Location: Western Europe > United Kingdom > London
Work Type: Full Time

Our client is a European FinTech unicorn, global provider of payment solutions and aims to offer their merchants and consumers the best payment and checkout experience. They are one of Europe’s fastest growing companies serving almost 100.000 merchants worldwide and on a mission to disrupt the financial services industry. Backed by some of the world’s most well-known investors, having double digit year on year growth figures and working with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.

They are currently expanding their delivery team in London, who play an important role during and after closing agreements with their merchants, to enable them using their products as soon after signing as possible.

What you will do:

You will be responsible for our merchants’ smoooth experience while they implement our products and solutions, ensuring high quality integrations. Working closely with our merchants and your sales colleagues, you will strengthen your knowledge about the e- commerce and payments industry as well as the underlying system and vendor landscape. This will make you an important source of feedback on our client’s products.

Responsibilities:

  • Be in contact with our client’s merchants via phone, video call or email as well as on site during workshops and demos.
  • Given the variety in complexity and size of those projects you will adjust your approach dependent on how many integrating parties or internal stakeholders are involved.
  • Act as an interface between involved parties and steer them to completion, while eliminating friction as an external project manager.
  • Provide merchants with profound knowledge about our products and best practices to ensure optimal end customer experience.
  • Assist merchants with technical integrations.
  • Provide feedback to product & engineering domains, with whom you will discussneeds and requirements.

Requirements:

        • Desired experience and understanding of XML, HTML, REST API

  • Familiarity with e-commerce shop systems or payment systems.
  • Have worked in either pre-sales, technical integration, technical project management.
  • Excellent ability to listen and communicate with different stakeholders
  • Ability to handle client’s situations in a confident yet humble way based on facts
  • An eye for details to easily structure bigger projects into deliverables
  • Genuine curiosity and good technical understanding
  • Passion for solving problems

 

Reference Number: 8065
Contact Details:Toby@teampcn.com
Profession:  Alternative Payments > IT
Company:Payments and Cards Network

Interested in this job?