Payment Service Providers (PSP), Payments, Risk/Fraud
New York City
About the Client
The question for many PSPs is can they cut it across the pond (from both sides), what with all the differences in regulations and partnerships which need to be created, strengthened and maintained. Our client, after gaining some strong traction from the USA, is deciding to set up an office in NY. They have had great success in the European zone in both low and sometimes high risk markets. Their main focus in the States is to not act as an Acquirer but to be a gateway. The team is small at the moment, but in order to get more and more merchants approved, a Senior Underwriter needs to be on board - there is an established Underwriting team in Europe which can support this Senior Underwriter but at the moment you will likely be the only underwriter in this the NY office.
About the Job
The main focus of this Underwriter position is to educate the business as effectively as possible on the potential risks that occur with onboarding a new merchant or continuing to process through an existing merchant. Since they will be performing the duties of a Gateway, you will be expected to hold the relationships with all the relevant acquirers. The general Underwriting practices need to be adhered to with you bringing that extra pizzazz on what is best practice in the American market. The PSP will likely work on markets such as Retail and Travel. You will be expected to back-up all your arguments (for accept or decline) with thorough documentation and clear communication so that all lines of the business (external or internal) are clear on why the decision has been made. On the ground in NY, there will be a Director (more commercial) who you will work with closely to decipher which merchants are best to bring on board.
Questions to ask yourself
- Have you worked as an underwriter in payments before? How conservative are you as an underwriter?
- Do you have examples of when you have taken on a High Risk merchant and it has paid off? What was High Risk about it?
- What has been your sign-off limit?
- Have you written your own underwriting policies and procedures?
- How close has your contact been with the acquiring partners?
- How do you cope with the pressure from sales teams?
- How closely have you worked with some of the major Card Schemes ? (Mastercard / Visa)
Things to keep in mind
- 3 - 7 years experience in Payments and / or Fraud