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Are you looking to change hospitality, retail, food service, and entertainment forever? Our international client looks to shape the way technology is brought to these four pillars from a global perspective.
The Point-of-Sale Implementation Associate is needed to implement and support POS projects in supports of the payments division. A strong background with POS impleenations, leading the customer through install, set-up, and configuration. Ensuring delivery of the solutions, resolving any issues, and supporting the customer when needed. This role reports into senior management, hotel & retail partners (clients), team members and various critical departments within the organization.
- Middle level implementation professional to implement & support Food & Beverage Point of Sale (POS) implementation projects in hotel and restaurant environment at customer site or remotely.
- To understand the customer’s need and operation workflow; then to install, setup and configure the solution at the customer site.
- POS implementations include: listen to user’s requirement / install and setup equipment such as the server, workstations, printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support / after go-live support / etc.
- Connecting and testing network cable connection for multiple hardware devices is required.
- Ensure the solution meets specifications and functions per customer specific operational work flow.
- Report the additional functional request from customers to our internal Product and Development team.
- Answer operational and application questions and consult the customer.
- After "go-live", provide technical support to the customer when necessary.
- Bachelor’s Degree
- 2-5 years of experience in IT Projects, Implementations, Delivery positions
- Multilingual is a plus
- Availability to be on-call basis accessible by phone after hours.