Fraud Manager - Amsterdam

We are looking for a skilled Fraud Manager to join a rapidly growing Fintech based in Amsterdam. They are looking for a candidate to oversee and developing new techniques to detect fraud on their platform.. You’ll be working closely with their engineering and product teams to drive innovation and oversee a team of Fraud Analysts yourself.

Overview :

• Manage and grow a team of fraud professionals
• Review and analyse online transactions to identify any potential fraudulent activity
• Manage fraud detection tools, while creating rules and analyzing fraud patterns
• Provide advice and support on fraud and payment-related matters to Customer Services
• Propose solutions to minimize the risk of fraud
• Chargebacks' management: Review and defend all the customer payment disputes (fraudulent or non-fraudulent ones)
• Retrieval request management

Requirements :

• BS/BA or higher degree in a quantitative field, computer science, engineering or extensive experience in operations management
• Prior managerial experience beneficial
• Experience with fraud metrics and patterns in Europe and/or LATM / Africa
• Experience in eCommerce, Payments or Fintech
• Creative problem solving and critical thinking skills
• Previous experience in programming or data science is a plus
• Fluency in English is a must, any other languages is a plus