Fraud Analyst




Cards, Financial Services, Risk/Fraud, Technology





Contract Type:

Full Time

Talk to us

Giovanna Adam, LatAm Recruitment Consultant
+55 213 500 1584
(0830 - 1830)

Do you want to be part of an established innovator company that is changing the road tolls and other vehicle related services landscape by creating a revolutionary new way to connect acceptance partners and card issuers effortlessly and are continuously optimizing their portfolio?  Our client wants the agile, thought leaders who can address challenges head-on with an open mind, the freedom to innovate and the strength to dominate. Their growth is explosive, and only great problem-solvers, collaborators and thinkers can help them take it to the next level.

About the Client

Our Client is a German company which provides payment services and IT processing for the cashless payment handling of tolls (On Road Services / ORS) and vehicle-related services (Value Added Services / VAS) in Europe and the processing between the acceptance partners and the card issuers. The company combines acceptance partners (AP) and card issuers (CI) seamlessly. ONE contact, several card issuers, ONE Standard! They are not only a toll expert but they also maintain a vivid exchange of knowledge with their clients concerning market intelligence and upcoming products. They are looking to recruit an ambitious and Dynamic Fraud Analyst at their Bochum Location.

About the Job

The successful candidate will:

  • Review credit card/fuel card applications and identify fraudulent applications
  • Background research
  • Contact customers to verify information submitted on applications
  • Identify high risk accounts.Investigate for check kiting
  • Be Aware of the Large and unusual transactions
  • Identify unusual transaction patterns on customer accounts with the objective of identifying counterfeit/skimming fraud
  • Outbound calls to determine validity of credit card transactions
  • Handle inbound calls from cardholders reporting fraudulent transactions
  • Interact with the customer service department to ensure a smooth customer experience
  • Inform operations management of fraudulent activity

About You

  • Proven success in 2 – 5 years fraud analyst role
  • Exceptional performance with customer contact and interaction
  • Distinguished interpersonal, verbal and written communication skills with the ability to maintain control in stressful situations
  • Measurable skills with multiple complex systems including Microsoft Office (Excel, Word, Outlook) and other web-based tools
  • Demonstrated ability to work quickly and accurately with high volume pressures and multiple priorities
  • Success working in a team environment
  • Unquestionable integrity

Talk to us

Giovanna Adam, LatAm Recruitment Consultant
+55 213 500 1584
(0830 - 1830)