Customer/Account Lead (freelance/contract)









Contract Type:


Talk to us

Andrew Mullineux, Business Leader - Contracts
+31 203 030 257
(0830 - 1830)

We are looking for Customer/Account Lead to join a small fintech start-up here in Amsterdam which is part of an Innovation Lab developing new banking products and services. It’s an international and dynamic environment using a lean-start up and rapid prototyping methodology, supporting by developer teams and coaches.

This position will initially focus on the research cycle, you will be initiating the investigation, and toward the problem and solution fit phases of the innovation cycle. You will gather insights from customers and validate, to see if there is a problem worth solving and if the opportunity can be scalable. You will prepare and run interviews, experiments and analyse the data.

An innovative mindset is crucial, and someone who is up for the start-up challenge and wants to drive an initiative from its conception to MVP.



  • 4+ years of experience in developing digital products
  • Account Management and/or Sales in a B2B environment
  • Platform experience
  • Innovation experience – product design or services development
  • Strong presentation skills (you will be pitching the startup to the “board”)
  • Ability to analyse data and generate insights
  • Dutch and English language skills


Are you interested?

Please reach out to discuss further. Note that it’s very useful to send a CV in advance for me to review before scheduling a call.



Kind regards

Andrew Mullineux - Business Leader Contracts

Tel: +31 (0) 203 030 257

Talk to us

Andrew Mullineux, Business Leader - Contracts
+31 203 030 257
(0830 - 1830)