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A Business Analyst / Process Expert with experience of digitalisation of banking services is required in Brussels. This is a freelance position and you can expect a contract until the end of 2018 with the possibility to extend.
The Business Analysts should have knowledge of Accounts, the products which banks have (e.g. in-store), the customer journey customers will follow and experience they have and be able to translate those flows into digital products.
This BA position is business focused with the emphasis on the customer experience.
Speaking and reading Dutch to a good, technical level is a must.
- 2 – 3 years of experience in digitalisation (ideally in the banking domain)
- Good understanding of customer experience
- Process experience relating to banking products
- Experience in Agile working environment
- Dutch language (reading and writing)
- Happy to be based in Brussels
Do you think you are a good match for this Business Analyst / Process Expert position? Please reach out if you are interested and feel free to share within your networks.
Andrew Mullineux - Business Leader Contracts
Tel: +31 (0) 203 030 257