Customer Experience for Financial Services Conference



Tuesday Oct 30, 2018


Wednesday Oct 31, 2018


Name: Customer Experience for Financial Services Conference

Date: 30 October - 31 October 2018

Location: London, United Kingdom



CXC EU 2018 is a conference designed for financial service organisations put on by financial service organisations, join 150 + industry leaders to discuss how the finance industry are developing strategies to design products and services to meet the demands of their customers in the digital era.   

Conference Objective: Drive customer-centric strategic change within your organisation using the latest advancements in data, insight, design-thinking and analytics  

Key Speakers include:

  • Aline Baeck, Head of Design, Capital One
  • Fergus Murphy, Group Customer Value Director, CYBG
  • Nick Harrison, Commercial Director, First Direct
  • Hetal Popet, Programme Director & Head of Open Banking and PSD2, HSBC
  • Paola Miani, Head of Design Strategy, Lloyds Banking Group
  • Bil Ahmed, Head of Product Innovation, Business Dev & Strategy, Investec
  • Anna Metsaranta, Head of Automated Remote Customer Experience, Nordea

To see the full speaker line-up and learn more about CXC EU 2018 visit the website here:


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Use Discount Code to save on registration: PCN100


London, United Kingdom