Expert Interview: Evelien Witlox from ING

Expert Interview: Evelien Witlox from ING


PSD2 is currently around the corner. How did ING prepare for itself, what changes can individuals and businesses expect to see?

PSD2 is of course a big game changer where banks have to open their payments initiation and account information services enabling Third Party Payments Providers to build on our capabilities enriching our offering towards our clients. ING has developed the PSD2 services as a platform. TPP’s can connect to these API’s and have immediate reach towards all ING client indepent of their geographic location and/or market segment. ING does see possibilities that Open Banking will create. On ING’s Developer Portal we have delivered the PSD2 services and we will continue to enrich this with other API’s. This will accelerate innovation by working more closely with external developers. It gives them access to selected, simulated ING application programming interfaces (APIs) they can use to jointly create new and innovative customer experiences. In the spirit of Open Banking, the Developer Portal is a global market place for developers from inside and outside the bank. These include developers from corporate clients and Fintechs who want to partner with ING to create new, empowering initiatives for customers.

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